Privacy Policy


At 654 Ltd. we are committed to safeguarding and preserving the privacy of our visitors.

This website Privacy Policy has been provided by the legal resource and reviewed and approved by their solicitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

Information we collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
  3. Information that you provide when you communicate with us by any means.

Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of your information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services. 
  2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  3. To inform you of any changes to our website, services or goods and products.
  4. If you have previously purchased goods or services from us we may provide you with details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing your personal data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated  and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third party links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Purchasing llquestionnaire codes

Questionnaire Code prices

Questionnaire codes are only available to Accredited lli Coaches to purchase, after completing the Coach  Workshops and following accreditation. Questionnaire Codes are available to purchase at the following prices (May 2020):

  • 1 Questionnaire Code:  £70.00
  • 5 Questionnaire Codes:  £333.00 (5% discount)
  • 10 Questionnaire Codes:  £630.00 (10% discount)

Storing your financial information

Accredited lli Coaches can use PayPal payment processing services to purchase lli questionnaire codes from our website. This enables us the ability to accept credit cards, debit cards, and other payment methods. We do not store customer credit card details. 

Delivery policy

On payment for Questionnaire Codes (single, five or ten codes), our automated online system will generate the required amount of lli Questionnaire Codes, which will be emailed directly to the accredited lli Coach using the coach's registered email address provided. Questionnaire Codes should arrive within 1 working day. 

Questionnaire Codes can only be used once.

In case of a problem, copies of Questionnaire Codes can be made available by emailing our Customer Service Team on

Refund / cancellation policy

Coaches wishing to cancel their Questionnaire Code purchase should email with the Questionnaire Code reference numbers.

Our Customer Services team will check the status of the Questionnaire Code and offer a full refund within 10 working days if the Questionnaire Code has not been used. We are unable to cancel or refund used Questionnaire Codes.

Access to information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. 

Contacting us

If you wish to raise a query, please contact:

654 Ltd is a company registered in England which has the registration number: 7606147

Our registered office is at:

Millswood, Old Neighbouring